Donor Software | Privacy

How This Privacy Policy Applies and Who Are You

This Privacy Policy describes the types of information we may collect about you when you visit our website at https://www.wegive.com (the “Website”), use our products or services, including our online portal and marketing and payment tools (the “Platform”), or interact with us (collectively, our “Services”). It also describes our practices for collecting, using, disclosing, storing, and securing that information.

When we refer to “you” in this Privacy Policy, you may be a visitor who is visiting our Website to learn more about us, our Services, or our resources and content, or because you otherwise heard about us; or you may be a customer who has an account with us and uses that account for donor management, engagement, and retention, fundraisers, and payments (a “Customer”); or you may be a donor who has a relationship with a Customer or maintains a donor profile (a “Donor”); or you may be a partner who helps Customers with the Services (a “Partner”) (each a “User” or collectively, “Users”).

This Privacy Policy does not apply to information collected about you offline or on other websites, applications, or software, whether we operate them or not, and it does not apply to third-party products or services (for example, third-party applications, software, or content) that integrate with or are linked or accessible from our Services.

If you do not agree with the terms of this Privacy Policy, do not access or use our Services. By accessing or using our Services, you agree to the terms of this Privacy Policy.

This Privacy Policy may change from time to time (see How We Change Our Privacy Policy). You must periodically visit this Privacy Policy to check for any changes. If you continue to access or use our Services after we make changes to this Privacy Policy, your continued access or use is considered your acceptance of the changes.

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Children Under the Age of 16

We do not knowingly collect personal information from children under 16 years of age and no child under 16 may provide us with any information through our Services or otherwise. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at privacy@wegive.com.

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see our Notice to California Residents for more information.

The Information We Collect About You

We collect several types of information from and about Users. This information may directly or indirectly identify, relate to, describe, reference, be reasonably capable of being associated with, or be reasonably linked to, a particular User.

In particular, we may collect the following information:

Information that personally identifies you, including names, employer names, business titles, email addresses, postal addresses, phone numbers, social security numbers, driver's license information, Internet Protocol addresses, account names, payment information, financial, tax, or credit information, profile photos, scans of government-issued identification, or other similar identifiers by which you may be contacted online or offline (“personal information”). Personal information does not include information that is publicly available or information that is deidentified or aggregated.
Information that is about you individually but does not identify you.
Information about your Internet connection, browser type, the devices or equipment you use to access our Services, and usage details, like your visits to and interactions with our Website or Platform, the content you access, or your preferences and settings.

How We Collect Your Information

We collect the above information from the following sources:

Directly from you when you provide it to us, for example, when you complete forms on our Website or through our Services, sign up to use our Services, create an account or profile or modify account or profile settings, share information with our Services, download, upload, or create content through our services, recommend our Services, request that we send you a newsletter or other information, register for an event, contact or communicate with us by mail, email, phone, text or other electronic messages, enter into an agreement with us, or otherwise interact with us.
Indirectly from you, for example, when you navigate through our Website or Platform, including through our use of automatic data collection technologies described below.
From third parties, for example, our business partners, Internet service providers, operating systems and platforms, social networks, advertising networks, data analytics providers, or other vendors that work with us.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website or Platform, we may use automatic data collection technologies to collect information about your equipment and browsing actions.

We may also use technologies to collect information about your online activities over time and across third-party website or other online services (behavioral tracking). For information about how you can opt out of behavioral tracking on our Website or Platform see How You Control Our Use and Disclosure of Information.

The information we collect automatically may include personal information, or it may include information that we associate with personal information we collect in other ways or receive from third parties. The information we collect helps us to improve our Services and deliver better and more personalized services, including by enabling us to:

Speed up your searches.
Recognize you when you return to our Website or Platform.
Store information about your preferences and customize our Services to your interests.
Send personalized communications to you.
Estimate our audience size and use patterns.

The technologies we use for automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer that enables us to recognize a computer each time it returns to our Website or Platform. You may refuse to accept browser cookies by activating the appropriate settings on your browser, but if you activate these settings, you may be unable to access certain parts of our Website or Platform. Unless you adjust your browser settings to refuse cookies, our system will issue cookies when you direct your browser to our Website or Platform.
Flash Cookies. A Flash cookie is a local stored object that collects and stores information about your preferences and navigation to, from, and on our Website or Platform. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see How You Control Our Use and Disclosure of Your Information.
Web Beacons. A web beacon is a small electronic file (also referred to as a clear gif, pixel, tag, or single-pixel gif) that enables us to record website or application statistics, for example, to count users who have visited a web page or opened an email, to record the popularity of certain website or application content, or to verify system and server integrity.
Embedded Scripts. An embedded script is programming code designed to collect information about your interactions with our Services. The code is temporarily downloaded onto your device and deactivated or deleted when you disconnect from the Service.

Some content or applications that you may view, access, or use through our Services, including for example advertisements, may be served by third parties, content providers, application providers, or advertisers. These third parties may use cookies, Flash cookies, web beacons, embedded scripts, or other tracking technologies to collect information about you when you use our Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, application, and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they use them. If you have a question about targeted content or advertisements, you should contact the responsible provider directly. For information about you can opt out of receiving targeted advertising from many providers, see How You Control Our Use and Disclosure of Your Information.

How We Use Your Information

We may use the information we collect about you, including your personal information, for one or more of the following purposes:

To present our Services and their content to you.
To develop and personalize our Services.
To notify you about changes to our Services.
To create your account.
To provide you with the information you request from us, or to fulfill any other purpose for which you provide the information.
To maintain the safety, security, and integrity of our Services, as well as our databases, technology, and business.
For research, analysis, and product and service development.
To deliver content and product or service offerings relevant to your interests, which may include targeted offers or advertisements.

To apply or enforce any agreement between you and us, including for billing and collection purposes.
As required by applicable law, for example, to comply with a court order or legal process, or to respond to a government or regulatory request.
If we believe disclosure is necessary to protect the rights, property, or safety of WeGive or its employees, contractors, Users, or others.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by us about Users of Services is among the assets transferred.
As otherwise described to you when we collect or you provide the information.
For any other purpose with your consent.

How We Disclose Your Information

We may disclose aggregated information and information that does not identify you or any other individual, without restriction.

We may disclose personal information that we collect as described in this privacy policy:

To our subsidiaries or affiliates.
To contractors, service providers, and other third parties we use to support our business.
To Users, for example, to Customers or Donors in connection with their use of the Services or Partners in connection with their services to Customers.
To fulfill the purpose for which you provide it.
To apply or enforce any agreement between you and us.
As required by applicable law, for example, to comply with a court order or legal process, or to respond to a government or regulatory request.
If we believe disclosure is necessary to protect the rights, property, or safety of WeGive or its employees, contractors, clients, users, or others.
To prospective, current, or future investors for internal reasons, including, for example, due diligence, or in connection with a financing.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about users of the Services is among the assets transferred.
As otherwise described to you when we collect or you provide the information, or for any other purpose with your consent.

How You Control Our Use and Disclosure of Your Information

You have choices about the personal information you provide to us. The following mechanisms provide you with control over the personal information you provide:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. You can manage Flash cookie settings by visiting the Flash player settings page on Adobe’s website. If you disable or refuse cookies, some parts of the Services may be inaccessible or not function.
Opting Out. You can use the relevant opt-out links or check the relevant opt-out boxes on email, text, or other promotional offers you receive from us, or you can send us an email with your request to opt-out of promotional offers at the email address identified below. Once we receive your opt-out request, we will use commercially reasonably efforts to carry out the request, but we are not obligated to retrieve and cannot prevent further use by others of any of your personal information that may have been disclosed before your request by us with other parties as permitted under this Privacy Policy. You can opt out of push notifications through your device settings. You can modify your account settings by logging in to your account. After you opt out, you may still receive certain transactional communications from us related to any products or services we are providing to you under an agreement between us.

We do not control third parties’ collection or use of your information to serve interest-based advertising, but these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

California residents may have additional personal information rights and choices. Please see our Notice to California Residents for more information.

How You Access and Correct Your Information

You can request access to, correct, or delete your personal information by sending us an email at the email address identified below. We may not accommodate a request to correct information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. We may not be able to delete your personal information without also deleting information necessary to provide our Services to you.

California residents may have additional personal information rights and choices. Please see our Notice to California Residents for more information.

Information You Provide to Customers

If you are a Donor and use the Services as part of your relationship with a Customer, for example, because you make a donation to a Customer or otherwise provide your information to a Customer, then you need to directly contact the Customer you interacted with to exercise any of your rights over information about your interaction. We process information on the Customer’s behalf and do not control that information. Your rights are subject to the Customer’s privacy policy.

How We Store and Secure Your Information

We use commercially reasonable technical, physical, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where you have chosen or we have given you a password to access any Services, you are responsible for keeping this password confidential. Do not to share your password with anyone. Be careful about the information you share on or through the Services.

The transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of the information transmitted to our or through our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.

Your Jurisdictional Privacy Rights

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

Confirm whether we process their personal information.
Access and delete certain personal information.
Correct inaccuracies in their personal information, considering the information’s nature processing purpose (excluding Iowa and Utah).
Data portability.
Opt-out of personal data processing for targeted advertising (excluding Iowa), sales, or profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please contact us at privacy@wegive.com. If you are a California resident, please see our Notice to California Residents for more information.

Nevada provides its residents with a limited right to opt-out of certain personal information sales, but we do not currently sell data triggering that statute's opt-out requirements.

Data protection law in certain jurisdictions differentiates between the “controller” and “processor” of information. In general, the User is the controller of information and WeGive or its affiliates is the processor of information.

The European Economic Area, the United Kingdom, and other international jurisdictions provide (now or in the future) their residents with similar rights to request access to, delete, or correct personal information. The exact scope of these rights may vary by jurisdiction. To exercise any of these rights please contact us at privacy@wegive.com. To the extent our processing of personal information is subject to the General Data Protection Regulation (GDPR), we primarily rely on our legitimate interests, described above, to process your personal information. You can object to that processing by contacting us at privacy@wegive.com. In response, we will stop processing your personal information unless we have compelling grounds to not stop, or the processing is otherwise necessary.

Notice to California Residents

Pursuant to the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), we are providing the following additional description of our practices, for collecting, using, and disclosing information about California residents:

Categories of Information We Collect. In the preceding 12 months, we have collected the following categories of personal information: identifiers like name, email address, mailing address, phone number, personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e), commercial information like donations, photos and videos, which may include facial imagery, internet or other similar network activity, geolocation data like mailing address and billing address, professional and employment-related information, inferences drawn from other personal information, sensitive personal information like driver’s license or other government issued identifiers, and other categories of personal information that relate to or is reasonably capable of being associated with you.
Categories of Sources of Personal Information. We may have collected the above categories of personal information from the following categories of sources: directly from you, indirectly from you, and from third parties. For more detail refer to How We Collect Your Information.
Business or Commercial Purpose for Collecting Information. We have collected the above categories of personal information for the business and commercial purposes described in the How We Use Your Information section.
Categories of Personal Information We Disclose. In the preceding 12 months, we have disclosed the following categories of personal information: identifiers like name, email address, mailing address, phone number, personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e), commercial information like donations, photos and videos, which may include facial imagery, internet or other similar network activity, geolocation data like mailing address and billing address, professional and employment-related information, inferences drawn from other personal information, sensitive personal information like driver’s license or other government issued identifiers, and other categories of personal information that relate to or is reasonably capable of being associated with you.
Categories of Third Parties with Whom We Disclose Personal Information. We may disclose personal information with third parties described in the How We Disclose Your Information Section.
Sale of Personal Information. We do not sell, and in the preceding 12 months have not sold, the personal information we have collected.

Subject to applicable exceptions, including, without limitation, the CCPA provides California residents with the following rights about their personal information:

Right to Know. You have the right to request that we disclose what personal information we have collected about you and how we have used and disclosed that information over the past 12 moths (the “right to know”). You also have the right to know the specific pieces of personal information we collected about you (the “data portability request”). We do not provide a right to know or data portability disclosure for B2B personal information. After we receive your request and confirm your identity, we will disclose the relevant information and details to you.
Right to Delete. You have the right to request that we delete the personal information we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity, we will review your request to see if an exception applies and may deny your request if retaining the information is necessary for a permitted purpose. We will delete or deidentify personal information not subject to an exception. We do not provide a right to delete for B2B personal information.
Right to Opt-Out. You have the right to direct us not to sell your personal information.

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Right to be Free from Discrimination. The right to be free from discrimination relating to the exercise of any of your privacy rights.

To exercise your rights to know or delete described above, please submit a request by:

Visiting www.wegive.com/contact
Emailing us at privacy@wegive.com.

To protect your personal information from unauthorized access or deletion, we may ask that you provide additional personal information for verification. If we cannot verify your identity, we will not provide or delete your personal information. You may submit a request through an authorized agent, but the agent must provide us with signed written permission to act on your behalf and you may also be required to independently verify your identity.

Pursuant to California Civil Code Section § 1798.83 (California's “Shine the Light” law), we must inform California residents with certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make a Shine the Light request, please send an email to privacy@WeGive.com and specify in your email that you are making a “California Shine the Light Request.”

PRIVACY POLICY

Last Modified: August 1, 2024

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