If you have a question that's not answered here, please contact us.
We don't believe that charities should pay a percent of payments (platform fee) on top of the standard processing fees they already pay, so we went and became a payment company.
With Bank Login, the person paying logs into their bank account with their online banking username and password. With eCheck, the donor enters their account number and routing number manually.
Yes. It's very important to our non-profits that they are able to control and customize their donor portal and experience. We don't just allow you to edit the colors, we allow you to pick-and-choose your features.
We have native integrations with all the major CRMs, Zapier, and an open API for anything custom. We also have integrations for Google Analytics, Tag Manager, and FB's Conversion API.
Charities add us to their website by adding us to a subdomain like donor.yourwebsite.com, forwarding to a website we make for you, or by copy-and-pasting our pop-up widgets onto their website.
All our payments are PCI level 1 compliant. Donor information is completely encrypted and tokenized, so even we couldn't access it if we wanted to. Your donor's information is safe.