Clear. Transparent. Simple. Unbeatable.
Frequently Asked Questions
If you have a question that's not answered here, please contact us.
No platform fee? How do you guys make money?
We don't believe that charities should pay a percent of payments (platform fee) on top of the standard processing fees they already pay, so we went and became a payment company.
What's the difference between Bank Login and eCheck?
With Bank Login, the person paying logs into their bank account with their online banking username and password. With eCheck, the donor enters their account number and routing number manually.
Can we customize what features we have on our donor platform?
Yes. It's very important to our non-profits that they are able to control and customize their donor portal and experience. We don't just allow you to edit the colors, we allow you to pick-and-choose your features.
What kind of integrations do you guys have?
We have native integrations with all the major CRMs, Zapier, and an open API for anything custom. We also have integrations for Google Analytics, Tag Manager, and FB's Conversion API.
What are the different ways to integrate WeGive on our site?
Charities add us to their website by adding us to a subdomain like donor.yourwebsite.com, forwarding to a website we make for you, or by copy-and-pasting our pop-up widgets onto their website.
How secure is our Donors' Personal information and our CRM Data?
All our payments are PCI level 1 compliant. Donor information is completely encrypted and tokenized, so even we couldn't access it if we wanted to. Your donor's information is safe.