Messenger International creates a highly customized donor portal that delights donors

24/7

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Donor access to giving management (previously had to call/email)

1st

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Custom donor portal in their history

0

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Donors lost during migration

The Challenge

Messenger International faced two key issues: 1. They needed a highly customized donor portal that truly reflected their brand, not a one-size-fits-all solution 2. Security was paramount - they required robust PCI compliance to protect donor data
Messenger International needed a platform that could:
  • PCI-compliant platform to ensure secure transactions
  • Fully customizable donor portal that matches their premium brand
  • Deep Salesforce integration to maintain data accuracy
  • Ability to use their existing Stripe processor
  • API access for custom integrations
  • Support for pledges and custom forms
  • The Solution

    WeGive helped Messenger International build a donor experience that matched their vision. Here's what happened:

    1. Custom-Built Experience
    • Created a social media-style donor portal that breaks the traditional mold
    • Built flexible forms that maintain Messenger's premium look
    • Gave donors control over their giving experience (previously they had to call or email to manage giving)
    1. Security First
    • Implemented full PCI compliance
    • Maintained secure connection with Stripe
    • Protected donor data across all touchpoints
    1. Tech Integration
    • Connected everything to Salesforce so data updates in real-time
    • Added API access for custom needs
    • Built flexible integration points for future growth
    1. Results
    • Launched a donor portal that truly feels like Messenger International
    • Maintained highest security standards while keeping brand identity
    • Tech team has full API access for continued customization

    "I looked it up and the demo video that was on - and the way [the platform] looked, I was like, 'This is it. This is exactly what we're looking for.' We love custom...we have a brand we wanted to stick with, and with WeGive, just the ingenuity that came with it right out the gate - it was exactly what we wanted. And the WeGive team? It doesn't matter who I reach out to...you get back usually about the same day. It's great."
    Tim Johnson
    Service Manager

    Cause

    Christian Ministry

    Headquarters

    Colorado Springs, CO

    Customer since

    September 2024
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