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Transaction Data Mapping

This document details how donation transactions are mapped between WeGive and DonorPerfect, including one-time gifts, recurring donations, and tribute gifts.

DonorPerfect Table Reference

Primary Table: dpgift (Gift Records)
WeGive Model: Transaction
Sync Direction: WeGive → DonorPerfect (Push Only)

Core Transaction Fields

Primary Identifiers

Relationship Mapping:
  • Each WeGive transaction creates one DonorPerfect gift record
  • Donor must exist in DonorPerfect before transaction sync
  • Automatic donor creation if donor doesn’t exist
  • Gift ID stored back in WeGive for future reference

Financial Information

Amount Processing

Critical: WeGive stores amounts in cents (integer), DonorPerfect uses dollars (decimal). Automatic conversion and fee handling applied.

Amount Calculation Examples

WeGive Transaction:
  • Amount: $100.00 (10000 cents)
  • Fee: $2.90 (290 cents)
DonorPerfect Gift:
  • Amount: $97.10 ((10000 - 290) / 100)
WeGive Transaction:
  • Amount: $100.00 (10000 cents)
  • Fee: $0.00 (0 cents, donor covered fee)
DonorPerfect Gift:
  • Amount: $100.00 ((10000 - 0) / 100)

Date and Timing

Date Format: DonorPerfect requires MM/DD/YYYY format. Other formats will cause sync failures.

Fund and Campaign Attribution

Fund Designation

Fund Setup Requirements:
  • WeGive funds must have associated DonorPerfect GL codes
  • GL codes must exist in DonorPerfect before transaction sync
  • Automatic GL code creation for new WeGive funds
  • Fund names sync to GL code descriptions

Gift Types and Classifications

Recurring Donation Handling

Logic:
  • Regular donations: @pledge_payment = 'N'
  • Recurring donations: @pledge_payment = 'Y'
  • Links to pledge record in DonorPerfect
Process Flow:
  1. Scheduled donation creates pledge in DonorPerfect
  2. Individual payments reference pledge record
  3. Payment status tracked in both systems
  4. Pledge modifications sync automatically

Tribute and Memorial Gifts

Mapping Rules:
  • Only tribute name syncs to DonorPerfect
  • Tribute type (honor vs. memorial) not distinguished
  • Empty tribute fields sync as null
  • Tribute notifications handled separately

Gift Narrative and Notes

Automatic Gift Description

Regular Gift:
Anonymous Gift:
Tribute Gift:

Data Flow Process

Transaction Sync Workflow

1

Transaction Created

New donation processed in WeGive system
2

Donor Validation

Verify donor exists in DonorPerfect (create if needed)
3

Amount Calculation

Calculate net amount after fee deduction
4

Gift Record Creation

Create gift record in DonorPerfect dpgift table
5

ID Assignment

Store DonorPerfect gift ID back in WeGive

Error Handling

Transaction Sync Errors: Failed transactions are automatically retried with exponential backoff.

API Operations

DonorPerfect Gift Creation

Required Parameters:
Additional Fields:

Query Operations

SQL Query Example:

Sync Configuration

Transaction Sync Settings

Automatic Sync Events:
  • New transaction created in WeGive
  • Transaction status changes (completed, failed, refunded)
  • Recurring donation payment processed
  • Fund designation changes
Processing Schedule:
  • Real-time: New donations sync immediately
  • Batch Processing: Failed transactions retry every 15 minutes
  • Manual Sync: Available through dashboard
  • Error Recovery: Exponential backoff for failures

Performance Considerations

High Volume Processing

  • Batch processing for multiple transactions
  • Rate limiting to prevent API overload
  • Queue management for peak periods
  • Automatic retry for failed syncs

Error Recovery

  • Failed transactions automatically retry
  • Exponential backoff prevents system overload
  • Manual retry options in dashboard
  • Comprehensive error logging

Data Quality and Validation

Pre-Sync Validation

Validation Rules:
  • Donor ID must exist in DonorPerfect
  • Transaction amount must be positive
  • Fund GL code must be valid
  • Date must be in correct format
  • Currency code must be recognized
Automatic Corrections:
  • Date format standardization
  • Amount precision correction
  • GL code validation and creation
  • Donor profile auto-creation

Monitoring and Reporting

Dashboard Metrics:
  • Transaction sync success rate
  • Average sync processing time
  • Error rate and common failure types
  • Pending transaction queue status
Accuracy Verification:
  • Total amount comparisons
  • Fee calculation verification
  • Fund distribution accuracy
  • Currency conversion validation

Troubleshooting

Common Transaction Sync Issues

Possible Causes:
  • Transaction sync disabled in configuration
  • Donor missing from DonorPerfect
  • Invalid fund GL code
  • API authentication problems
Solutions:
  • Verify sync configuration enabled
  • Check donor sync status
  • Validate fund GL code setup
  • Test API credentials
Possible Causes:
  • Fee calculation errors
  • Currency conversion issues
  • Rounding precision problems
Solutions:
  • Review fee configuration
  • Check currency settings
  • Verify amount calculation logic
Possible Causes:
  • Tribute name exceeds field length
  • Special characters in tribute name
  • Tribute type not supported
Solutions:
  • Truncate long tribute names
  • Remove special characters
  • Use tribute name field only

Donor Mapping

Learn how donor records are synchronized

Recurring Donations

Understand recurring gift and pledge mapping

Fund Management

GL code and fund designation mapping

Configuration Guide

Configure transaction sync settings
For additional help with transaction data mapping, contact our support team at support@wegive.com.